Shipping

A MESSAGE TO YOU

We know you are excited to get your U.N.I.Q.U.E Inc - AUSTRALIA order, and we are too! That is why we make every effort to ensure that the delivery is completed as soon as possible, so that you receive your items as soon as possible.

To maintain the premium quality of our products, we fabricate and customise many of our products overseas before shipping them directly to our Australian warehouses for local dispatch.

We only sell within Australia and New Zealand, meaning all of our products are specifically prepared and customised for Australian and New Zealand pet owners.

For our SNUGGLES Cove range specifically, we customise each bed with our signature:
✅ Reinforced Hood
✅ Removable Machine-Washable Covers

This allows us to offer a premium upgraded design that is difficult to find elsewhere in Australia.

Because of extremely high demand, some colours and sizes may occasionally sell out faster than expected within our Australian warehouses.

Rather than making customers wait for a full warehouse restock, we have implemented a customer-first initiative where selected orders may be dispatched directly from our fabrication warehouse to Australia so you do not miss out on your preferred colour or size.

This system helps us:
✔ Reduce sell-outs
✔ Maintain premium quality
✔ Keep popular variants available
✔ Ensure customer satisfaction during busy periods

Just like our SNUGGLES Cove range, we also fabricate and customise our Pupsicle products specifically for the Australian and New Zealand market only.

Unlike the standard push-in models commonly seen around Australia, we upgraded our design to include our stronger twist-and-close locking system for improved durability, security, and reduced opening during use.

This upgraded model was introduced to provide a more premium experience for pet owners while helping keep treats secured for longer-lasting enrichment and less mess.

We only supply this upgraded model within Australia and New Zealand and currently do not offer global orders. This allows us to focus on maintaining quality, consistency, and customer satisfaction for Aussie and NZ pet owners. ❤️

Estimated delivery timeframes are typically between 7–14 business days Australia-wide, excluding weekends and public holidays.

Our goal is simple — to provide every customer with the best possible experience and ensure your furry companion receives their order as quickly as possible. ❤️

We thank you for choosing to shop with us and appreciate your ongoing support.